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Transcription
  • Question: Are uploaded documents appearing blank in Carenotes ? Yes: I am seeing blank documents in Carenotes. No: I have another problem.
  • Solution: You need to remove any stored local Windows Credentials.
  • Solution: You need to contact the IT Service Desk and report the issue.
  • Question: Are you seeing a grey screen when using MS Word ? Yes - I have a grey screen. No - I have another problem.
  • Solution: You need to remove any locally stored Windows Credentials.
  • Question: Is your Carenotes password repeatedly not being accepted. Yes - my CN password is repeatedly not accepted. No - I have another problem.
  • Solution: You need to remove any locally stored Windows Credentials.
  • Question: Are uploaded documents appearing blank in Carenotes ? Yes: I am seeing blank documents in Carenotes. No: I have another problem.
  • Solution: You need to remove any stored local Windows Credentials.
  • Solution: You need to contact the IT Service Desk and report the issue.

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