Have you closed and reopened the application?
I've done that now but it hasn't solved the problem.
Have you logged off and logged on again?
I've done that now but it hasn't solved the problem.
Have you restarted your PC?
I've done that now but it still hasn't solved the problem.
How urgent is this issue?
Very! I can't keep working!. Fairly - I can do something else while I wait for a fix; or, no, not super urgent.
Call us on 5438459 or extn 859. Please make sure you know your PC number - it's on a label on your PC or laptop. For example, PC-RICH-1234..
Please email us at Help.Desk@tasman.govt.nz. In your email, please include your PC or laptop number; the application; any error codes; a step by step description of the problem behaviour (screenshots are great); and tell us what you've already tried as a fix..