iBoske | Home Move

Laura Ireland

Move IN/OUT. IN. OUT.
Is there an occupier account? Yes. No.
Does the customer Tenancy start date/sale purchase match the occupier start date? Yes. No.
Move in the customer.
Ask for proof of tenancy or proof of purchase..
Is there an active Customer Account. Yes. No.
Seek assistance from Homemover SME or Lead CSA.
Who does the account belong to? Ocd Customer . New Customer.
The new customer needs to provide us with the following, to homemovers@pfpenergy.co.uk - Copy of full pages showing the following, tenants names, property address, tenancy start date (term) and signatures.
Pass DPA with the customer, update the DPA detail on the account & advise the customer of their account .
Is there warrant/dunning on the account? No. Yes.
Transfer to Payments to discuss the account..
Complete the move out.. Right Click the Agreement address..
Complete move out .