I'd like to surrender my pet because....
My pet is sick. My pet needs to be euthanized but I can't afford it.. I no longer have time for them. My pet has a behavior issue. . I'm Moving. I'm losing my housing.
Is it safe for the animal and people to be in the house?
No. Yes. I'm not sure..
Schedule the animal for intake.
Fill out a behavior request form.
Fill out a behavior request form.
Is it because your landlord or housing complex has restrictions on pets?
Yes. No.
Are you allowed to have any pets at all?
No. Yes, but my pet doesn't meet the requirements.
Have you asked for an exception by giving references, an extra deposit or a pet resume?
yes, I really have to give up my pet. No.
Schedule intake.
Provide housing restrictions resources.
Is it because you have too many pets?
No. yes.
Is it because of breed restriction?
Yes. no.
Have you had your pet DNA tested?
No, I can't afford. No, I don't know about that. Yes, I still can't have my dog.
Provide low cost DNA testing.
Provide info on DNA testing as well as pet resume and breed restriction handouts.
Are you open to other housing options?
No. Yes.
Schedule for intake.
Provide housing solutions.
is it because your pet is over the size limit?
yes. no.
Have you asked your landlord for an exception by asking them to meet your pet/pet resume/referance etc?
yes. no.
Provide landlord solutions.
IS there anything we can do to help you keep your pet?
Yes. no.
use judgement as to what referral to fill out.
Schedule intake.
Is there anything we can do to help keep your pet in the home?
Yes. No.
Use judgement as to what referral to fill out.
Schedule intake.
Have you asked for an exception by offering to pay an additional deposit or providing a reference for your pet from your vet?
Yes. No.
Provide resources for landlords - pet resumes, extra deposit, etc. .
Are you open to looking at different housing options if we helped you?
Yes. No.
Provide housing resources.
Is there anything else we can do to help you keep your pet in the home?
yes. no.
Use judgement about what program to refer to.
Schedule intake.
Is it too far to transport the animals?
Yes. No.
Would you be open to help with transporting your pets to your new home?
Yes. No.
Offer pet transport solutions.
is there anything we can do to help keep your pets in the home?
yes. no.
Use judgement about which referral to fill out.
Schedule intake.
Does your new home have restrictions on housing with pets?
Yes. No.
Are you allowed to have any pets at all?
No. Yes, but my pet doesn't fit the requirements.
Are you open to other housing options?
Yes. No.
Provide housing resources for their new location.
Is there anything we can do to help you keep your pet?
Yes. No.
Use your judgement about what referral to fill out based on client's answers.
Schedule intake.
Is it because of breed restrictions?
Yes. No.
Have you had your pet DNA tested?
No, it's too expensive. No, I don't know about that. Yes.
Provide low cost DNA testing resources and information, plus additional information about pet resumes, references .
Provide info on DNA testing.
Have you asked your landlord for an exception by paying extra deposit, providing references, etc?
Yes. No.
Provide information on pet resumes and landlord retention techniques.
are you open to different housing options?
yes. no.
Provide housing resources.
Is there anything we can do to help you keep your pet?
yes. no.
Use judgement on which referral to fill out.
Schedule intake.
Is there anything we can do to hep you keep your pet?
Yes. no.
Use judgement as to what referral to fill out.
Schedule intake.
Is there anything we can do to help you keep your pet?
yes. no.
Use your judgement as to what referral to fill out.
schedule intake.
Is it a domestic violence situation?
Yes. no.
Fill out Keep Me Safe questionnaire, refer to KMS coordinator.
Will you be staying with friends or are you homeless?
Homeless. Staying with friends.
Are you able to keep your pet there if you had some kind of resource like a fence or equipment?
Yes. No.
Fill out a neighborcorp referral.
Are you open to a program that would board your pet for 90 days?
No, I want to give my pet up. Yes.
Fill out a Keep Me Safe referral and send to KMS coordinator.
Schedule intake.
Do you need resources for housing for yourself?
Yes. No.
Are you open to a program that would board your pet for 90 days?
Yes. No.
Fill out Keep Me Safe request and send to KMS coordinator and also provide housing resources for people..
Schedule intake and provide housing resources for people..
Are you open to a program that would board your pet for 90 days?
Yes. No.
Fill out a Keep Me Safe referral, send to KMS coordinator.
Schedule intake.
Do you want to surrender because you can't afford vet care?
Yes. No.
Are you open to assistance from our medical program to help you get the care you need?
Yes. No.
Fill out a Help Me Heal request and send to Help Me Heal coordinator.
Would you be able to keep your pet if you had access to vet care AND more knowledge about what care is needed?
Yes. no.
Fill out Help Me Heal Request, send to Help Me Heal coordinator.
Schedule intake.
Do you want to surrender your pet because you can't provide the necessary daily care your pet needs to stay well?
yes. no.
Could you provide the care if you had more knowledge?
yes. No.
Are you open to learning from one of our vet techs or vets?
yes. No.
Fill out a help me heal referral, send to HMH coordinator.
Is there anything we can do to help you keep your pet?
yes. no.
Use judgement as to what referral to fill out.
Schedule intake.
is there anything we can do to help you keep your pet?
yes. no.
Ask additional questions and use judgement as to what kind of referral to fill out.
Schedule intake.
Is there anything we can do to help you keep your pet?
yes. no.
Use judgement as to what referral to fill out.
Schedule intake.
Do you have transportation to get here?
Yes. no.
Schedule next available clinic veterinary appointment.
We can send a volunteer to pick up your animal. Is that OK?
Yes. No.
Is it OK if we bury the body here?
Yes. No.
Send immediate request to volunteer coordinator and note that animal can be buried onsite in the scheduler.
Can you have someone pick the body up?
Yes. No.
Send immediate request to volunteer coordinator and note that the animal's body will be picked up by owner. .
Send immediate request to volunteer coordinator. Let them know we also need a volunteer to return the body..
We can look up what vets are closest to you. They sometimes do euthanasia for free. Will that help?
Yes. no.
Provide list of vets that do euthanasia for free.
Ask if there is anything else we may be able to do for them and then use judgement about what referral to fill out.
Are you open to talking to a behavior team member about ways to improve your pets QOL when you are not home?
Yes. No.
Fill out behavior referral.
Can you hang onto your pet a while longer if we help find a new home?
Yes. No.
Offer courtesy post/rehoming information.
Is there anything we can do to help you keep your pet?
Yes. No.